Safety & Support

Our programs are the product of 55+ years of excellence in cultural exchange, educational travel, global language learning, and partnerships to navigate these uncertain times.

Our commitment to your international experience

Whether it’s a delayed flight, a lost passport, or a worldwide pandemic, EF has the knowledge and resources to handle it all. Our extensive, multicultural network of EF staff are experts in travel. Here are some of the measures we take to provide peace of mind for our travelers and their families.

staff

When you need us most, we're always close

With the largest worldwide network of in-country experts and support teams trained to assist you in times of need, EF’s global presence is truly unmatched—and we don’t just work in those countries, we call them home! That’s right, EF staff live and work in every one of our destinations, meaning that we have the local knowledge to keep our groups safe and you’ll have friendly faces nearby to offer a helping hand.

EF Gap students are supported by multiple layers of staff throughout their experience abroad. Our Safety & Incident Response team is available 24/7, plus we have a network of industry experts, healthcare professionals, and government personnel who liaise with local embassies, government authorities, and health providers; additionally, your Tour Director, Gap Year Advisor, and EF’s Global Emergency Support Team are trained to support you throughout every step of your journey.

placeholder

Your global support network

"EF Gap Year gave phenomenal support to anyone in our cohort during our time abroad. Phone calls with concerns were answered promptly and always constructive and kind. The staff at EF really just wants to see you succeed, and they do what they can to make that happen."

Sara S.
EF Gap Semester

Travel with confidence

From booking and planning to pre-departure, time on-program and post, EF Gap Year is here to help! We look forward to partnering with students and their families throughout their EF Gap experience. From the accommodations and unique itineraries we offer to our commitment to ensuring their health and wellness of our students and our expansive, international network of staff, this is EF and that’s the EF difference.

Contact us

Two Education Circle
Cambridge, MA 02141

USA

View on map

Monday-Thursday:
9am – 8pm EST
Friday:
9am – 6pm EST